Processing Time:

Orders are typically processed and dispatched within 1-3 business days after payment confirmation. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Times:

• We offer several shipping options, including standard, expedited, and express shipping.
• Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided at checkout.
• Please note that unforeseen circumstances, such as adverse weather conditions or carrier delays, may affect delivery times.

Shipping Rates:

• Shipping costs are calculated based on the weight of the items, destination, and chosen shipping method. You can view shipping costs at checkout before making a purchase.We offer several shipping options, including standard, expedited, and express shipping.
• From time to time, we may offer free shipping promotions. Keep an eye out for any ongoing offers!

International Shipping:

We currently ship to select international destinations. International shipping costs and delivery times vary based on the destination and shipping method chosen. Any customs duties or taxes imposed by the destination country are the responsibility of the customer.

Order Tracking:

Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to track your package's journey until it reaches its destination.

Incomplete or Incorrect Addresses:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address after placing an order, please contact us immediately.

Lost or Stolen Packages:

We are not liable for any lost or stolen packages confirmed to be delivered to the address provided during checkout. If you believe your package has been lost or stolen, please contact the shipping carrier for further assistance. We will do our best to help resolve the issue.

Returns Due to Failed Delivery Attempts:

If a shipment is returned to us due to failed delivery attempts or an incorrect address provided by the customer, additional shipping charges may apply to reship the item(s).

Contact Us:

If you have any questions or concerns about our shipping policy, please contact our customer service team at pfm@pearls1.com

Policy Changes:

We reserve the right to modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase on our website, you agree to abide by this shipping policy.

Last updated: January 7th, 2024